The trades are the backbone of the country. They’re also the worst-served by software — built by people who’ve never swung a hammer, sold to them like they’re running a bank. TTN is the opposite of that.
TTN started in 2026 in a workshop in Marrickville, Sydney. One of the founders had a brother who runs a small electrical business — one van, one apprentice, one phone. The phone was the bottleneck. He’d come off a ladder, see four missed calls, return them by dinner, and by then two of those callers had already booked someone else.
We built the first version for him. AI receptionist that picks up like a real receptionist, captures the job properly, sends him an SMS he can actually use. No app, no porting, no learning curve. Six months later he was off twenty hours a week of phone tag, and his weekly take was up by about a third.
We’re a small team now — engineers, ops people, and folks who’ve worked in the trades themselves. We answer our own support emails. We ship every week. We’ll do that for as long as the product earns its place on your toolbelt.
Every product call gets weighed against one question: does this help the bloke on the tools, today? If not, it doesn’t ship.
No corporate fluff. Our policies, our app, our support — written so you don’t need a lawyer or a 22-year-old to translate them.
We publish real numbers, real response times, and a real status page. If we break something, you’ll hear it from us first.
Built in Sydney, staffed in AEST hours, hosted in Australian regions. Made for Aussie tradies, full stop.
We’re happy to. No pitch deck, no qualifying questions.