How TradieTrust uses cookies and similar technologies.
Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is used.
Similar technologies include local storage, session storage, and tracking pixels. For simplicity, we refer to all of these as "cookies" in this policy.
Yes — but minimally. We use only functional and analytics cookies. We do not use advertising cookies, social media tracking cookies, or third-party marketing pixels.
The following table describes the cookies we use and why:
| Cookie Name | Purpose | Duration | Who Sets It |
|---|---|---|---|
| session_id | Keeps you logged in to your TradieTrust account | 30 days | TradieTrust |
| csrf_token | Security: protects against cross-site request forgery | Session | TradieTrust |
| _ga | Analytics: tells us how many people visit our site and which pages they view | 2 years | Google Analytics |
| _gid | Analytics: distinguishes unique visitors | 24 hours | Google Analytics |
| intercom-id | Support: lets our live chat work so we can help you | 1 year | Intercom |
We do not use:
You can control and/or delete cookies as you wish. To delete cookies stored on your device:
Disabling cookies may affect some functionality on our website, particularly the login and dashboard experience.
We use the following third-party services that may set their own cookies:
We may update this Cookie Policy from time to time. The updated policy will be posted on this page with an updated "Last updated" date.
Questions about our use of cookies? Email us at hello@tradies.network.